1 What does this cover?
2 What is our responsibility and commitment to you?
In return all we ask of you is to give us clear, accurate instructions based on your best recollection of what happened (even if that means you saying you cannot remember much of what happened) when you were sold the financial product which is the subject of complaint.
3 My complaint is successful, what happens next?
4 My complaint is unsuccessful, what happens next.
5 If my complaint is unsuccessful is that the end of my complaint?
6 Do you charge for referring my case to FOS?
7 What happens if FOS/FSCS uphold my complaint?
8 Cooling off period and the right to cancel
If you have suffered a financial loss after receiving poor advice to purchase or transfer financial products from your broker, bank or Financial Advisor and wish to discuss making a claim then please call or email us today.
Mac Fin Consulting Limited t/a Financial Resolver is regulated by the Claims Management Regulator in respect of regulated claims management activities.
Its authorisation number is CRM31917. The registration is recorded on the website www.claimsregulation.gov.uk.
Mac Fin Consulting Limited is registered in England - Company Number 7782966. VAT registration - 121 9207 44. Registered and trading address: 10 Leatherline Business Centre, 71 Narrow Lane, Leicester LE2 8NA